Return & Refund Policy

Cubezo, LLC offers product exchanges, and returns with a full purchase price refund for 14 days from the date of purchase. Although we offer free shipping on cubes sent to customers, for returns the customer is responsible for the shipping cost to send back the purchased cube to Cubezo. If 14 calendar days have passed since purchase, unfortunately we can’t offer a full refund or exchange.

To be eligible for a return refund or exchange, your item must be unused and in new condition. Effectively, the same condition that the cube was received with no damage, no scratches, no tampered or faded color finish, and no missing or broken parts. The Cubezo must also be in the original packaging box with all original materials included. Your digital invoice number or proof of purchase is required to process a return or refund.

Return Request Form

To initiate your return or request an exchange, please complete the form below. Once received, we will contact you within 48 hours to confirm information and refund eligibility.

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Type of Return Request?
Is Your Request Within 14 days of Purchase?
Did You Receive Your Cubezo Cube a Gift?
Do You Have the Original Packaging Box with All Original Materials?